OUTCOMES

Community Living Options

Specialized Residential Supported Independent Living Day Programming

Time Period Covered: 10/01/05 – 09/30/06

Introduction:
The outcomes that are tracked and reported cover areas that have been identified by various stakeholders as important indicators of service. If you have any questions, or would like to see the full report, please contact Lori Anderson at 343-6355.

Minimize time between referral/authorization and initiation of service: The target level of 14 days or less was met agency-wide (3.5 days), and by all services.

Maximize overall consumer satisfaction: The target level of 90% was met agency-wide (90%), and by all services with the exception of Specialized Residential, which scored 83%. Corrective action information is available in the full report.

Maximize consumer community inclusion: The target level of 7 activities each was met agency-wide (10.43 activities a month per person), and by all programs. Specific data is - Specialized Residential (10.83), Supported Living (12.38), and Day Programming (8.83 activities).

Maximize level of staff training: Staff training scored below the target level of 95% agency wide (83%) and for all programs reporting. Corrective action plan is available in the full report.

Maximize physical condition of facilities: Our overall total was 85.7%. Program Supervisors have done individual corrective action plans by location.

Maintain community based living (percentage of days): The target level of 95% was met agency-wide, and by each individual program.

Maintain community based living (percentage of individuals): This objective measures the maintenance of community based living, but the data is measured in people rather than in days. The target level of 95% was met both as an agency (97.7%), and by all programs providing specific data.

Maximize consumer progress in personal goals: Progress toward individual objectives in Day Programming is measured by noting progress during person centered planning meetings, and during the quarterly reviews of the plan. The target level of 85% was exceeded with a score of 95.8%.